Example scripts
To homepage
Jira

Send an email notification to the assignee and watchers of an issue when the reporter adds a comment.
App in script

ScriptRunner For Jira
by Adaptavist
Compatibility

Jira
Language |
groovy
// Get the reporter details as the issue property in the comment_created webhook only contains limited fields
def reporterDetails = get('/rest/api/2/issue/' + issue.key)
.header('Content-Type', 'application/json')
.asObject(Map)
.body
.fields
.reporter
// Get the reporter accountId and displayName values
def reporterAccountId = reporterDetails.accountId
def reporterDisplayName = reporterDetails.displayName
// Get the commment authors accountId
def commentAuthorAccountId = comment.author.accountId
if (commentAuthorAccountId == reporterAccountId) {
// Define the body of the notification using HTML to format it.
def messageBody = "<p><b>${reporterDisplayName}</b> who is the reporter on the <b>${issue.key}</b> ticket has updated the issue.<p> <br/> <p> Please go and review the updates on the ticket.</p>"
// Send the email notification
def sendNotification = post("/rest/api/2/issue/${issue.key}/notify")
.header("Content-Type", "application/json")
.body([
subject : "The reporter has updated the ${issue.key} issue",
htmlBody: messageBody,
to : [
assignee: issue.fields.assignee != null,
watchers: true,
]
])
.asString()
assert sendNotification.status == 204
}
Having an issue with this script?
Report it here